Our customers benefit from our fundamental understanding of their plant, developed during the design and construction phase, and from a skilled service team with full expertise in all areas of power plant equipment operation and maintenance:  

EXERGY’s After Sales team is specifically trained and experienced about the technical characteristics of our ORC plants.
This allows for quick, effective and reliable in-house assistance for any issue.
 

The After Sales service offers 24/7 support through remote assistance tools and with on-site visits by experienced members of the Exergy maintenance team when required. Exergy’s after sales service support to our customers result in record availability, > 99% for all EXERGY’s plants under service contracts. 

The EXERGY service offering is valid from the start-up of the ORC module, and is additional to the plants warranty (WI), which is part of the machinery supply contract.

EXERGY offer three levels of After Sales Service:
 

• 1. STANDARD MAINTENANCE (SM)

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• 2. PREDICTIVE MAINTENANCE (PM)

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• 3. MAIN COMPONENTS GUARANTEE EXTENSION (MCGE)

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